GENERAL SHIPPING INFORMATION
Please double check the email address, shipping address and the billing address associated with the credit card account is correct at the time of purchase. Once your order is placed, you will receive an order confirmation email to confirm the details.
Brevard is not responsible for deliveries to incorrectly entered addresses once an order has shipped. Any, and all shipping charges on bounced or undeliverable packages are the customer’s responsibility. We kindly ask you to review your order confirmation email right away and contact the studio for any necessary changes, we are here to help.
Including a phone number with your order helps the carrier ensure a smooth delivery of your package.
Brevard is not responsible for lost or stolen packages. Please make sure the address information you enter is correct and that someone will be there to receive the package the day of delivery.
All order and shipping status updates will be sent to the email address you provide, please use one you actually check.
Most orders are processed within 1-3 business days upon receipt of order, and are shipped Monday through Friday. Shipping time estimates do NOT include studio processing and handling time. If you place your order on the weekend, your order will not be shipped until the following Monday. If you place your order in the late afternoon or evening, your order will be processed the following business day. Business days are Monday through Friday, excluding holidays.
Shipping times are approximate and not guaranteed, and may suddenly change due to unforeseen circumstances that are beyond our control. Lee Brevard cannot assume responsibility for carrier shipping delays.
For returns and exchanges, the customer is responsible for shipping costs to and from the studio. Learn more about Returns + Exchanges Policy Page.
Domestic packages are shipped USPS and UPS with in the Continental United States with two flat rate options.
USPS Priority Mail : $10 • Please allow 3 - 5 Business Days for transit depending on your location.
USPS Priority Mail : $10 • $250 + over REQUIRE signature confirmation for delivery. • Please allow 3 - 5 Business Days for transit depending on your location. If a smaller order requires signature delivery confirmation, simply leave a note during the checkout process and we will gladly add it to your package for you.
UPS 2nd Day Air : $30 • Please allow 2 - 3 Business Days for transit. Automatically includes Delivery Signature Confirmation. Automatic delivery option for orders $500 and up.
Please ensure the shipping address and the billing addresses are correct at the time of purchase. Lee Brevard can not be held responsible for deliveries to incorrectly entered addresses once an order has shipped. Including a phone number helps ensure a smooth delivery.
Once your order ships, you will receive an email with your package tracking number. Please use an active email address when you place your order, and check your spam or promotions folder. If you have not received a confirmation email, please contact the studio.
P.O. BOX ADDRESSES
All Domestic P.O. Box addresses will be shipped USPS Priority Mail. USPS and FedEx services are unavailable.
SHIPPING TO GUAM, MICRONESIA, NORTHERN MARIANA ISLANDS, PALAU or the MARSHALL ISLANDS
Shipping options and rates will be determined during check out.
SIGNATURE DELIVERY CONFIRMATION
For insurance reason, all domestic ground packages over $250 REQUIRE signature upon delivery. ALL international orders require signature confirmation. Express delivery automatically includes signature confirmation.
On the day your package is scheduled to arrive, please make sure someone is available to sign for it. Once a package is in route we are unable to release the signature confirmation and appreciate your understanding that this is a security feature. If you do happen to miss delivery - don't worry, the carrier will make several attempts and during that time, you may contact the carrier with your package's tracking number to make arrangements.
Once your order has been placed, you will receive an email confirming your order. When your order ships, you will receive an email notification with your package tracking number so you can track its status online. Please use an email address your check regularly to see notifications regarding your order. Should you have any questions, please do not hesitate to contact the studio.
Please keep in mind when shipping to an APO/FPO/DPO (Air/Army Post Office, Fleet Post Office or Diplomatic Post Office), that extra time may be needed, and is beyond our control. These packages are shipped USPS Priority Mail for a flat rate of $10. Signature confirmation is not available.
At this time we are offering shipping to Canada with USPS and UPS.
For all other countries, please contact the studio for assistance. With the recent changes in international tax regulations, each international order will be handled individually. In your message, please provide your name, full shipping address and list the items you are interested in purchasing so we may generate a shipping quote for your order.
For additional order & shipping questions, please visit our FREQUENT QUESTIONS page, or contact the studio at 1.310.577.1888, or email us at Lee.Brevard.Studio[at]gmail.com. please allow 24-48 hours for a response, Monday through Friday.