Order status updates are sent to the email address you provide at check-out. Updates will include order confirmation, shipment confirmation and tracking details, as well as notification of any delays or requests for additional information.

If you have not received your order confirmation email or tracking email, please check your spam/junk mail folder. 

Each item offered is crafted by hand using old world techniques, and we appreciate your understanding that these processes may take a little extra time. Most items ship within 1-3 business days from our Los Angeles studio unless otherwise noted in the product description. 

While we do our best to keep items listed online in-stock, there are moments when something might need to be created to fulfill an order, which could take up to 5-7 business days BEFORE shipping. IF that happens, you will be contacted via email with the production status of your order.  If you need your order by a certain date, please include a note when you place your online order to inquire about immediate availability, we are more than happy to accommodate your timeline when humanly possible.

For additional status update questions please contact the studio.  

For additional order & shipping questions, please visit our FREQUENT QUESTIONS page for more answers or contact the studio  at 1.310.577.1888, or email us at Lee.Brevard.Studio[at]gmail.com. Allow 24-48 hours for a response, Monday through Friday.